Terms & Conditions
These Terms & Conditions govern the purchase and use of the digital video content offered to consumers on the Institute of Nix platform.
Last updated: 5 June 2026.
1. Provider and scope
The platform is operated by Applicative Systems GmbH, Steinweg 29a, 38100 Braunschweig, Germany ("we", "us"). Full contact and registration details are set out in our Impressum.
These Terms apply to the purchase of on-demand video courses and related digital content ("Content") by consumers via this platform. A consumer is any natural person who enters into the contract for purposes that are predominantly outside their trade, business or profession.
These Terms do not apply to our business (B2B) training services, which are arranged and contracted separately under individual agreements with the respective business customer.
2. Role of Paddle (Merchant of Record)
Our order processing and payments are handled by Paddle.com Market Ltd. ("Paddle"), which acts as the authorised reseller and Merchant of Record for all purchases made on this platform. This means that when you buy Content, your payment contract is concluded with Paddle, and Paddle is responsible for taking payment, charging and remitting any applicable taxes, and issuing your invoice or receipt. Paddle's own buyer terms additionally apply to the transaction and are available at paddle.com/legal/checkout-buyer-terms. We grant you the licence to access and use the Content as set out below.
3. Account registration
To purchase and access Content you must create an account and provide accurate information. You are responsible for keeping your login credentials confidential and for all activity under your account. Your account is personal to you and may not be shared with or transferred to anyone else. You must be at least 18 years old, or have the consent of a legal guardian, to make a purchase.
4. Formation of the contract
The presentation of Content on the platform does not constitute a binding offer. By selecting Content and completing the checkout (operated by Paddle), you make a binding offer to purchase. The contract is concluded when we or Paddle confirm the order and/or grant you access to the Content. You will receive an order confirmation by email.
5. Prices and payment
Prices are shown on the platform in the applicable currency. Any applicable value-added tax or sales tax is calculated and collected by Paddle based on your location and shown before you complete your purchase. Payment is processed by Paddle using the payment methods offered at checkout. We never receive or store your full card details.
6. Licence and permitted use
Upon successful payment we grant you a non-exclusive, non-transferable, non-sublicensable licence to access and view the purchased Content for your own personal, non-commercial learning purposes. Where a download option is expressly offered (e.g. course slides), it is provided for the same personal use.
You may not:
- share your account or access credentials with others;
- copy, redistribute, publicly perform, broadcast, sell, rent or sub-license the Content;
- re-upload the Content to any other platform or make it available to third parties;
- circumvent any access controls or digital rights management, or remove any watermark or notice.
All intellectual property rights in the Content remain with us or our licensors. The licence ends automatically if you breach these Terms.
7. Access and availability
After purchase, the Content is made available to you for streaming via your account. We aim to keep your purchased Content available to you for as long as you maintain your account and we operate the platform. We may update, improve or replace Content, and we may carry out maintenance that temporarily limits availability. We do not guarantee uninterrupted access. The Content requires a suitable internet connection and an up-to-date web browser.
8. Community forum and voluntary support
We may make a community forum, chat or comparable space available. Any such forum is a free, optional and publicly accessible service, open to everyone and not limited to customers. It is not part of, and not a condition of, the paid Content, and no part of any purchase price is attributable to it.
The forum is intended for general questions about our offerings and for reporting errors in the Content. We do not owe, promise or guarantee any response, individual feedback, tutoring, coaching, examination, learning supervision or monitoring of your learning progress, whether through the forum or otherwise. Any answer that is in fact given is provided voluntarily and without any legal obligation. We may change, restrict or discontinue the forum at any time.
The Content is provided as self-study material. We do not supervise, check or assess your individual learning success, and no completion or qualification is awarded on the basis of any such assessment for the on-demand Content.
9. Right of withdrawal for consumers
As a consumer you generally have a statutory right to withdraw from a contract within 14 days. For digital content that is supplied immediately (such as on-demand video that you can watch right after purchase), this right ceases to apply once performance has begun, provided that:
- you have expressly consented to us beginning to supply the Content before the end of the 14-day withdrawal period; and
- you have acknowledged that you thereby lose your right of withdrawal.
You give this consent and acknowledgement at checkout. If you do not give it, your statutory right of withdrawal remains until you start using the Content or the 14-day period ends, whichever is earlier. To exercise a withdrawal that still applies, contact hello@applicative.systems with a clear statement of your decision; you may use the model withdrawal form but are not required to.
10. 14-day money-back guarantee
In addition to your statutory rights, and even where your statutory right of withdrawal has lapsed under section 9, we voluntarily offer a 14-day money-back guarantee: if you are not satisfied with your purchase, you may request a full refund within 14 days of purchase, provided you have not substantially watched or downloaded the Content. To request a refund, contact hello@applicative.systems. Approved refunds are issued via Paddle to your original payment method. This voluntary guarantee does not limit your statutory consumer rights.
11. Statutory warranty
The statutory rights for defects in digital products under German law (§§ 327 ff. BGB) apply. If the Content is defective, you are entitled to the statutory remedies. Nothing in these Terms limits your mandatory rights as a consumer.
12. Liability
We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act, as well as to the extent we have given a guarantee. For slight negligence we are only liable for breach of an essential contractual obligation (an obligation whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely), and in that case our liability is limited to the foreseeable damage typical for this type of contract. Any further liability is excluded. The above limitations also apply in favour of our legal representatives and vicarious agents.
13. Account suspension and termination
You may stop using the platform and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, in particular by infringing the usage restrictions in section 6 or by unlawful conduct. Statutory rights of termination remain unaffected.
14. Changes to these Terms
We may amend these Terms where there is a valid reason (e.g. changes in the law or to our service). We will inform you of material changes in good time. Changes do not affect contracts already concluded for Content you have already purchased.
15. Governing law and jurisdiction
These Terms and any contract concluded under them are governed by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of your country of habitual residence.
16. Severability
Should any provision of these Terms be or become invalid, the validity of the remaining provisions shall not be affected.
17. Contact
Applicative Systems GmbH
Steinweg 29a, 38100 Braunschweig, Germany
Email: hello@applicative.systems